Kym was such a joy to work with. Productive, responsive, introspective, attentive, you name it! She’s been really great in helping me navigate a very big professional shift and I would recommend Kym with no reservations to anyone seeking use of her services.

Kym Dakin writes about listening, but more important are her listening skills. As a coach she listens, synthesizes and provides valuable feedback...often on the spot.  I came away from my coaching sessions with her with clarity on issues that I'd been struggling with for a long time. I can highly recommend Kym as a coach if you are looking to sort things out and find a clear path forward in your life.

I was really floundering. I had quit my job out of sheer disgust - but had no plan in place for next steps. I came to Kym a bit frantic, but her calm clear attitude and really insightful questions made me stop second-guessing myself. She turned my attention towards possibility and we designed a strategy I could follow through on. I now have a job I really love (I’m a librarian!) and Kym got me on a much better and more satisfying path. Thank you Kym!

Shout out to Kym for her thought-provoking Plenary Speech at the ASPE 2025 Annual Conference! Months ago, I had the privilege of reading her book "Head, Heart, and Hands Listening in Coach Practice: The Listening Coach," a robust exploration of three distinct ways of listening. At ASPE, she distilled that rich content into a manageable, engaging presentation, holding an audience of over 100 people. She followed it with a lively workshop full of movement, teaming, and laughter. Contact Kym if you're seeking smart, practical guidance on improving communication within a team, department, or community.

Kym Dakin’s Keynote address to the Women’s Credit Union Network of Maine was titled ‘Strategic Sound & Silence’ - a great way for our group to dig into how women can utilize the power of their voice to amplify their status and effectiveness in professional settings. Participants were engaged, intrigued and talked about the impact of the activities Kym put us through for days after. She’s an effective, creative and engaging speaker. Highly recommend Kym Dakin!

Kym was an excellent and inspiring plenary speaker at our recent conference. She ignited the crowd with her thoughtful presentation and observations around the ways in which we communicate and listen. I highly recommend her for future plenary sessions and other speaking activities and for those seeking both large and smaller workshops around communication and listening within their own communities or companies.

Kym Dakin-Neal, author of Head Heart & Hands Listening in Coach Practice is an incredibly insightful and engaging workshop leader. At the 2025 International Listening Association, she transformed how experienced listeners approached their craft with her 'Listening Beyond Words' session. Her ability to deliver tangible, applicable insights makes her an invaluable asset for any listening training.

Kym is a professional at every step of the way. I trusted her to develop a training workshop for a very important client and the program was excellent, creative and unique.  Kym really connects with her participants as a facilitator and draws them in. Her artistic sensibility is a huge asset in a business environment because she approaches issues in a different way that causes a shift to thinking more creatively.  I highly recommend working with Kym!

I've known Kym since 2017 as a trainer in my hospital's simulation program, and this summer I had the honor of introducing her as the first-ever SP trainer invited to give a plenary at ASPE's annual conference. Kym is an award-winning author, certified mindset coach, and seasoned SP with unmatched passion for communication. Her groundbreaking 3H Listening Model—head, heart, and hands—formed the foundation for her speech, but it was the workshop that truly brought it to life: engaging, hands-on, and full of wisdom and humor. If you've met her, you know—her presence is a gift, and her work leaves a lasting impact.

Kym has been working with our team for the past two months, and her impact has been immediate and noticeable. Brought on as a confidence coach to strengthen communication and collaboration, she has exceeded expectations. Having a neutral sounding board for everyday frustrations, paired with actionable steps to address them, has been invaluable. Her process helps distinguish between small irritations and deeper communication barriers, allowing us to tackle issues more effectively and move forward as a team. I wasn't sure what to expect starting out, but Kym has proven an excellent resource—highly recommended for any organization open to honest reflection and growth.

Kym Dakin’s Shift POV card game is perfect for opening team dialogue and was exactly what this team needed to encourage challenging topics and create space to explore different sides. The conversation got deep as a result. THANK YOU!! Could not have achieve this without this game. I will definitely be using Shift/POV again!

Kym Dakin delivered an exceptional training based on her book, Head, Heart and Hands Listening in Coach Practice. This hands-on workshop allowed our team to dive deep into their personal listening styles, surfacing both strengths and areas for growth. By establishing this awareness, Kym provided our simulation unit with the tools needed to excel in their key job functions. More importantly, it has laid a vital foundation for future professional development, directly enhancing our collaboration and overall operational efficiency.

Kym Dakin is a superb creator of interactive training that drills directly into an employer's concerns. Her calm, direct demeanor supports participants at every level, providing the foundation for real risk-taking. I've collaborated with Kym on training experiences many times, and there's never a doubt she'll deliver a warm, effective, spot-on experience for clients—nor any concern she'll let down her fellow collaborators on stage. Her deep wisdom about human interactions, paired with the right ingredients for change, makes her facilitation, development, and training initiatives extraordinarily successful.

I became Executive Director of the Natural Resources Council of Maine in 2011, and since then the number of public presentations I give to audiences across the state and beyond has grown substantially. I started working with Kym to make sure I was being as inspiring as possible. I've found her very encouraging, especially in our work on incorporating storytelling into my speeches. The exercises and readings she provided helped me sharpen this skill, and as a result, my presentations are clearly having more of an impact.

I cannot recommend Kymberly enough! Once regarded with dread, my upcoming talk to an audience of 2500 should be a breeze.  Kymberly meets you where you are, not engaging in cookie-cutter solutions.  I feel that I have been equipped by a "magical helper" to embark upon my own Hero's Journey. Five stars, at least!

Kym is enthusiasm wrapped up in brilliance. She has taught me how to use my voice as my power. Through her coaching, I've learned multiple ways to create emphasis in my delivery, how to strategically use pitch, what our voices say about us, and how to tell a story that captures people's attention. These skills have proven useful in every aspect of my business - and every aspect of my life beyond it. As a coach, she listens, assesses, and guides with honesty, always pushing me toward growth. I highly recommend working with Kym - she is a true gift!

Kym was a wonderful coach and helped me hone my own storytelling voice. If you want to be a more creative and persuasive communicator, work with Kym!

Kym has been a fantastic coach and a delight to work with. She helped me face the challenges of starting a new business venture and reframe my narratives to avoid overwhelm. With her guidance, I’ve been able to maintain a wider perspective and hone in on what’s most important. She also helped me translate my creative ideas into practical, attainable steps that move me toward my goals. Working with Kym, I feel more resilient, creative, and excited about what I will discover in this endeavor. She inspired me to do the important work and reminded me to recognize my strengths, celebrate my successes, and cherish the little joys of delving in to something I am truly passionate about.

Working with Kym has been a delightful experience on many levels.  She has been a friend and a coach; a cheerleader and a coach; a colleague and a coach… and she was the best coach for me.  

Kym helped me to stay motivated, organized and inspired about writing my book.  She kept me in a joyful state about this important work.  Thank you, Kym!  You rock!!

Working with Kym in her Positive Intelligence Program was one of my best decisions in self-development. With her leadership and guidance, she coached me through an intensive six-week program that continued for months, transforming my thoughts and reactions and helping me battle my saboteurs head-on. Kym's coaching helped me slow down, focus, and let go of what holds me back. A year later, I've never been clearer in my thinking—still using her tools and words of wisdom daily. Thank you, Kym, for giving me the focus to pursue my goals and disregard my saboteurs.

Participating in the Positive Intelligence program that Kym facilitated was a unique experience. The content and format is one of the few offerings built on sustainable practice and application that prompts daily implementation with tangible outcomes. Kym balanced her role as facilitator of great content with sharing her own ongoing experience applying the learning, modeling the way while providing positive encouragement and realistic expectation-setting. Her coaching within the six-week intensive sessions was key to keeping participants engaged and deepening our learning throughout the program.

I have thoroughly enjoyed working with Kymberly Dakin as my Positive Intelligence Coach! Kym's calm, steady guidance was invaluable—especially having someone who'd experienced this work herself to share what I was learning with. By identifying my main Saboteurs, and being gently reminded of ways to strengthen my Sage response to them, situations that once felt so challenging have almost miraculously become easier to navigate. Kym's presence throughout the process brought both wisdom and warmth, making the journey feel supported every step of the way. What a gift to have her as my guide!